iDompet Terms & Conditions

1. Introduction and Acceptance

These Terms & Conditions govern your access to and use of the iDompet website, sportsbook, live casino, slot games, promotions, payment functions, loyalty features, and customer support services. References to the platform include all features made available through the iDompet website.

Your continued use of iDompet constitutes acceptance of the version of these terms displayed at the time of use. Additional rules may apply to a particular promotion, sports market, casino game, or payment method. Where specific rules conflict with these general terms, the specific rules will apply to that activity to the extent of the conflict.

2. Definitions

In this agreement, "account" means the personal player profile created to access iDompet. "player", "user", "you", and "your" refer to the registered account holder. "we", "us", and "our" refer to the operator of iDompet.

"Wager" means a stake placed on a sports market, live casino table, slot, or other available gaming product. "Bonus funds" means promotional value subject to separate rules. "KYC" means identity and account verification procedures. "MYR" means Malaysian Ringgit.

3. Account Eligibility

You may create and use an iDompet account only if all of the following conditions are satisfied:

• You are at least 21 years old and legally capable of entering a binding agreement.
• You are acting for yourself and not for another person, syndicate, business, or undisclosed third party.
• You are not located in a jurisdiction where accessing online gambling services is unlawful.
• You are not subject to an active self-exclusion, account restriction, or gambling prohibition.
• You can provide accurate personal details and complete requested KYC checks.

Players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other Malaysian location are responsible for assessing the local legal position before using iDompet. Availability of the website or a payment option does not represent legal advice or permission to gamble.

4. Registration, Identity Checks, and KYC

You must provide complete and truthful information when registering with iDompet. This may include your legal name, date of birth, residential address, email address, Malaysian mobile number, and preferred account currency. You must keep this information current.

iDompet may request a MyKad, passport, proof of address, source-of-funds information, payment account statement, or another reasonable verification document. Verification may occur during registration, before or after a deposit, before a withdrawal, or whenever risk controls identify unusual activity.

Failure to provide acceptable documents within a reasonable period may result in delayed withdrawals, restricted account functions, or account closure. Documents are handled in accordance with the iDompet Privacy Policy. Only one account is permitted per player unless iDompet gives prior written approval.

5. Account Security

You are responsible for safeguarding your username, password, one-time security codes, and registered devices. You must not share account access, permit another person to wager through your account, or leave an active session unattended on a shared device.

Notify iDompet support promptly if you suspect unauthorised access. iDompet may temporarily restrict the account while the matter is investigated. We will never ask you to disclose your complete password through email or live chat.

6. Deposits and Payment Methods

Deposits must be made for genuine gaming activity and must come from a payment method owned or lawfully controlled by the verified account holder. iDompet may support Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, Hong Leong, and selected digital assets. Availability and transaction limits may change.

Minimum and maximum deposit amounts are shown before a transaction is confirmed. A deposit may be delayed or rejected because of payment-provider maintenance, incorrect details, compliance review, insufficient funds, or technical interruption. iDompet does not charge undisclosed currency conversion fees on MYR accounts, although a bank, e-wallet, or blockchain service may apply its own charges.

Deposited funds may not be used as a money-transfer service. iDompet may require deposited value to be wagered at least once at reasonable odds before withdrawal where necessary to prevent payment fraud or money laundering.

7. Withdrawals

Withdrawal requests are subject to successful KYC, account security checks, applicable payment limits, completed bonus conditions, and confirmation that the account remains in good standing. Wherever practical, iDompet will return funds through the same method used for deposit.

Touch 'n Go eWallet, Boost, and GrabPay withdrawals are generally processed faster than standard bank transfers. DuitNow and FPX payments to Maybank, CIMB, Public Bank, RHB, or Hong Leong may require additional provider processing. Any displayed timeframe is an estimate rather than a guarantee, particularly during maintenance, bank outages, public holidays, or enhanced compliance reviews.

Account names and payment-recipient details must match. iDompet may cancel a request containing inaccurate information and ask the player to submit it again. We may also request evidence of payment ownership or source of funds before releasing a large or unusual withdrawal.

8. Sports Betting and Casino Game Rules

You must review the selection, odds, stake, and potential return before confirming a wager. Once accepted by iDompet, a wager cannot normally be edited or cancelled. This applies to pre-match and live football markets, including Liga Super Malaysia and EPL fixtures, as well as UFC, esports, live casino, and slot activity.

Sports results are settled using official competition data or a recognised data provider. If an event is postponed, abandoned, materially altered, or incorrectly displayed, the relevant market rules determine whether the wager remains valid or is voided. Obvious pricing, settlement, or technical errors may be corrected. Affected stakes will be returned where a wager is declared void.

Casino outcomes are determined by the applicable game engine, certified RNG, or live dealer procedure. Return-to-player percentages describe long-term theoretical performance and do not guarantee a result in any individual session.

9. Bonuses, Promotions, and Loyalty Rewards

Each iDompet offer may include eligibility restrictions, a minimum deposit, qualifying payment methods, wagering requirements, maximum bet limits, game weighting, expiry dates, and withdrawal caps. Players must review the applicable promotion details before opting in.

Unless stated otherwise, bonus value cannot be withdrawn immediately as cash. A wagering requirement such as 10x or 35x means the relevant qualifying amount must be wagered the stated number of times before associated winnings become withdrawable. Certain live casino tables, low-house-edge games, or hedged sports selections may contribute at a reduced rate or not at all.

Welcome offers are limited to one per eligible person, household, device, payment method, and shared network. iDompet may remove bonus funds and related winnings where it reasonably identifies duplicate accounts, coordinated betting, opposite-side wagering, low-risk bonus conversion, or another form of promotion abuse.

10. Prohibited Conduct and Fair Play

You must not use iDompet for unlawful activity, fraud, money laundering, account resale, collusion, automated wagering, market manipulation, payment reversal abuse, or exploitation of a technical defect. You must not interfere with the website, attempt to access another account, or introduce malicious code.

iDompet may investigate suspicious activity and may withhold affected transactions while an investigation is underway. Where evidence establishes fraud, unlawful conduct, or deliberate exploitation, iDompet may void affected wagers, remove improperly obtained value, close the account, and retain records required for compliance purposes.

11. Responsible Gambling

iDompet is intended solely for adults aged 21 and above. Gambling can result in financial loss and may become addictive. Players should set an affordable entertainment budget, avoid chasing losses, and never gamble using borrowed funds or money required for rent, food, education, medical care, or family commitments.

iDompet provides deposit limits, cooling-off options, session reminders, and self-exclusion controls. A self-excluded player must not attempt to open another account. More information about available controls is provided on the Responsible Gambling page.

12. Account Suspension, Closure, and Inactive Accounts

You may request account closure through iDompet support. Any available real-money balance will be handled after verification, subject to lawful deductions, unresolved wagers, and payment checks. Bonus balances may expire when an account is closed.

iDompet may suspend or close an account where required for security, legal compliance, responsible gambling, identity verification, breach investigation, or protection of other users. Where appropriate and lawful, iDompet will explain the reason and provide a process for raising a complaint.

An account may be treated as inactive after a prolonged period without login or wagering activity. Before applying any permitted administrative measure, iDompet will make reasonable efforts to contact the account holder using the registered details.

13. Service Availability and Limitation of Liability

iDompet aims to provide a stable service but does not guarantee uninterrupted access. Maintenance, telecommunications failures, device incompatibility, payment-provider outages, data-feed interruptions, or events beyond reasonable control may affect availability.

To the extent permitted by applicable law, iDompet is not responsible for indirect loss, loss of expected winnings, loss caused by a user's device or internet connection, or a failure to follow these terms. Nothing in this section excludes liability that cannot lawfully be excluded.

Players remain responsible for all informed wagering decisions and for reviewing transaction records. If an account statement appears incorrect, the player should report the matter promptly with relevant details.

14. Changes to These Terms

iDompet may update these Terms & Conditions to reflect changes in platform features, payment methods, risk controls, operational requirements, or applicable international licensing standards. The revised version takes effect when published unless a later date is stated.

Material changes may be highlighted through an account notice or website message. Continued use after an update constitutes acceptance. If you do not agree with a revision, you should stop using iDompet and request account closure after resolving any open wagers or balance requirements.

15. Contact, Complaints, and Dispute Review

Questions about these terms, a settled wager, payment, bonus decision, or account restriction should first be raised with iDompet customer support. Include your username, the relevant transaction or wager reference, the date of the event, and a clear description of the issue. Never include your complete password.

iDompet will review complaints using available account logs, payment records, game data, and official sports results. Complex matters may take longer where information is required from a bank, e-wallet, game studio, or sports data provider.